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Frequently Asked Questions
What Type of Medical Service do You Offer?
Online Doctor Visits of Oklahoma will provide physician care via telemedicine to patients using a secure platform. We treat toddlers to adults and no referral is needed. We function essentially as an urgent care, with prescriptions available, but we operate solely online and you simply use your mobile device or desktop computer with an internet connection to receive care from our on-call Provider.
What Conditions do You Treat?
Online Doctor Visits of Oklahoma can treat most conditions (not all) the local urgent care clinic or the office-based doctor can treat. We focus on treating straightforward, minor ailments like a sore throat, ear infection, rash, back pain, sprains, cough, allergies, refills, and much more!
Please call 911 for any medical emergency! We do not treat chest pain, shortness of breath, loss of consciousness, severe abdominal pain, severe head injuries, severe bleeding, newborn fever, pregnancy-related conditions, acute stroke, extreme weakness, anyone that has been involved in a motor vehicle accident, or anyone requesting a refill of narcotic or controlled medication. Although this isn’t a complete list, the conditions we typically treat are listed below.
- rash
- bladder infection
- constipation
- headache
- back and neck pain
- and much more!
- sore throat
- sinusitis
- cough
- sprains
- ear infections
- allergies
What locations do you serve?
We serve the entire state of Oklahoma – anywhere that has internet!
What does an online urgent care visit cost?
$49 flat fee. No surprise fees.
Is online medical care legal without actually seeing the doctor in person?
Absolutely! Former Oklahoma Governor Mary Fallin signed into law Senate Bill 726 in November 2017 authorizing patient/physician relationships through telemedicine – including store and forward telemedicine- without a prior patient/physician relationship.
What risks does having an Online visit pose regarding my personal data?
Exhaustive steps have been taken in the HIPAA-compliant platform used by Dr. Hightower as it utilizes the AES cipher with 128-bit keys encryption of both video and audio. In other words, it’s a top-level security digital platform for protecting personal health information.
What if I’m very sick?
Not all ailments can safely be treated online. If you are too sick, Dr. Hightower will recommend that you seek care in a clinic setting or call 911.
Why not go to a brick-and-mortar urgent care center?
For a minor illness, the choice is easy! You’ll get excellent, very affordable, convenient, experienced care right to your mobile device or computer! Avoid the wait-a-thon at the crowded urgent care clinic and keep working or stay home! How cool is that!
If my insurance changes or I drop insurance coverage can I still see Dr. Hightower?
You bet!
What ages do you see?
Dr. Hightower cares for toddlers to adults; not infants.
Will I have access to Dr. Hightower when I travel?
Yes.
What if I need more than one family member treated?
Line em’ up! I’ll be happy to treat your family!
Will my insurance cover my online visit?
No. No claims are filed which allows us to see all patients, unlike most physicians.
Do I need health insurance if I receive care from you?
No, but you should for major health conditions.
Can you order x-rays, blood work, or other tests if I need it?
Absolutely, our physician or physician’s assistant simply orders and coordinates any test required at no additional charge when appropriate. Review and coordination of such may require additional cost, however.
How do I get my prescribed medication after my online visit?
Simply pick your medication up at the pharmacy or have it delivered if able.
What if I need hospitalization?
It will your responsibility to seek a higher level of care if recommended by Dr. Hightower.
What if I’d like you to be my primary care physician?
Dr. Hightower will not function as your primary care provider as he currently serves to provide only minor illness care online.
What if I need a specialist?
If you need a specialist, Dr. Hightower may recommend that you either discuss such with your personal doctor, or he may initiate the referral depending on the situation.
What if I still don’t feel well after seeing the doctor?
Simply get in touch with us. We’ll do everything within our power to help you feel better.
